Membership QA's

Getting started
Do I have to be a member to apply for an Aqonta certification?

No. You can apply for an Aqonta certification as a non-member. However, you will be able to unlock the competency program, renew your certificates and earn badges only as a member. There are several other benefits you enjoy as a member such as discounted exam price, digital badges and pin, etc.,

I have received a free membership when I completed my certification from a CTP, what is this?

Aqonta offers free membership for the first year for every test taker. These are offered by our Certified Training Partner network globally.

Can I get a free membership from Aqonta website?

No. The free membership is part of the value addition to our global CTP network.

How long does it take for my membership to be active?

Your membership account is immediately activated upon your enrolment.


Renewal
How long is my membership cycle?

Your membership will be an annual cycle.

What happens if I do not renew my membership on time?

If you fail to renew your membership, you will not be able to renew your certifications and access other benefits. You have a grace period of 3 months after your certification is due for renewal. Failure to renew your certification and membership within the grace period will result in expiration of your certification credentials.

When do I need to renew my membership?

You need to renew your membership annually before the due date.

How do I access my membership benefits?

You can access your membership benefits by accessing member login area

What’s the difference between Student membership and Professional membership?

Students and professionals enjoy similar benefits as a member. Students can become a member at a discounted price until they have a valid student ID or letter stating their current enrolment as a student from the institution.

What do I lose if I don’t renew my membership?

You’ll lose access to the member area and related benefits. In addition, your competency badge, CRPs, competence credits will expire.


Payments
How can I pay for the membership?

Payments are made in US dollars. Aqonta accepts all major credit/ debit cards.

Can my membership be refunded or cancelled?

Aqonta membership is non-refundable and non-transferable. You can choose not to renew your membership at the time of next expiration.

Can I pay in my local currency?

All membership payments are in USD. If for any reason you are unable to make payments in USD, please contact any of our Certified Training Partners in your area to process the membership payments on your behalf.